Assist with the design and lead the implementation of the jurisdictional business plan in accordance with Group strategy and values
Be engaged with a portfolio of real assets clients ensuring a high level of client satisfaction
Lead the real assets team, motivate, nurture and develop engaged employees
Support the business development programme by proactively developing client and intermediary relationships
Contribute to client development opportunities and lead new client proposals for Luxembourg
Oversee performance against financial and non-financial objectives
Maintain and build client relationships ensuring that the delivery of client service meets agreed service levels
Develop and enhance relationships with client advisors, intermediaries and other introducers of work
Work closely with other team members across the wider group to strengthen cross jurisdictional relationships with colleagues and mutual clients
Act as Manager of client companies & funds
Deliver effective leadership in accordance with Groups's values
Manage the performance of the teams ensuring reporting deadlines are met, with oversight on planning, scheduling, and monitoring of workloads
Actively manage the performance management and development of all team members, including acting as a mentor to your direct reporting lines
Ensure all individuals and teams receive appropriate training and development to nurture their potential and progress as individuals within the business
Demonstrate effective communication within the teams, providing regular reporting and feedback, so that all targets are met
Act as a subject matter expert providing technical guidance when required
Lead a team of operational senior managers and managers
Ensure company compliance, risk management and procedural policies are adhered to at all times
Work closely with support teams to ensure systems and operations are developed to support the services provided
Be an Ambassador of the group in the market deploying resources on key initiatives to ensure success
Contribute towards the business as a whole, for instance, in identifying improvements in policies and procedures that apply across the business
Ensure appropriate information and best practice is shared between designated client services teams
Act as a high authority on day to day queries and as a 4-eyes signatory on service delivery
Work in conjunction with the business development team, to design and deliver a business development strategy
Help grow the business through locally developed leads as well as cross selling to existing Group clients
Lead and participate in new client proposals and pitches as necessary and manage the onboarding of new clients
Support and, where appropriate, work alongside those with operational responsibility for alternative service offerings in the Group
Requirements:
Relevant degree in Accounting, Economics, Business Administration or Finance
At least 9 years' of relevant experience in the portfolio management of alternative investment funds
Candidate will hold a relevant professional qualification with substantial PQE
Experience in a similar role either in house or at outsourced service provider
A strong relevant professional network
Strong technical knowledge, understanding the services being provided and the underlying structures
Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and intermediaries
Team leadership skills, with the ability to inspire and develop others
Ability to design and implement strategy
Effective communicator in both written and oral communication formats
Solution-orientated critical thinking
Very high level of integrity and dependability
Quick learner of new systems and great with people
General information:
There is a requirement to travel to various locations for business development purposes
Up keeping good client relationships, and building relations with colleagues and teams in other Group jurisdictions.
Training will be provided, both in house for relevant technical knowledge
Support will be given to those seeking to upgrade their qualifications to enhance professional development