Do you want a job with a purpose?
And do you want to make healthcare safer, better and more reliable?
Join our Team!
Your code could save lives!
We are looking for you, located in Vienna or optionally Austria-wide (Home Office) as a
R&D Application Specialist (m/f/d)
Your tasks are :
Deep Technical Investigation: Analyzing and solving highly complex product issues that have been escalated from support team, often requiring an in-depth understanding of the product’s architecture and source code.
Custom Solutions: Creating custom solutions or workarounds for problems that cannot be solved through standard support procedures, often involving advanced coding or system modifications.
Bug Fixes and Patching: Developing code patches or updates to fix software bugs that are too intricate for the lower support tiers to handle.
Collaboration with R&D Team Members: Working closely with development and engineering teams to communicate product issues and feedback that require their attention, potentially influencing future product development.
Customer Liaison: Directly liaising with key customers, particularly for bespoke or highly technical products, to provide personalized high-level technical support and to build strong customer relationships.
Knowledge Sharing: Documenting complex issues and their resolutions to expand the knowledge base for use by other support tiers, as well as training lower-level support staff on technical issues.
Process Improvement: Continuously improving the support process by developing new tools, scripts, or methods to enhance troubleshooting capabilities.
You’ll bring in :
A bachelor's or master's degree in computer science OR corresponding professional experience, ideally paired with medical knowledge
Java, Java EE, REST API, SQL
HTML5, CSS3, Type Script or Java Script
Curiosity for new technologies, frameworks and up-to-date methodologies in software development
Decent English and German skills
You will like us for the
relaxed work atmosphere
all benefits of working within an established international group
flexible working models including working from home
chance to visit conferences
free coffee, tea and fruits
regular team activities
public transport ticket for Vienna
office in the direct vicinity of Vienna Central Station
Be part of our innovative power and shape the future with us!
#teamdedalus #together4success #dedalusgroup
The minimum salary for this position is 45.000 € gross per year (38.5 working hours) according to the IT-collective agreement, an overpayment plus bonus arrangement depending on qualification/experience is self-evident for us.
Severely disabled applicants will be given special consideration if they are equally qualified.
Dedalus Health Care Ges.m.b. H.
Quartier Belvedere Central
Gertrude-Fröhlich-Sandner-Straße 1
A-1100 Wien
