Your tasks
Manage, maintain and update client specific portfoliosMonitor internal and official deadlines in our patent annuity databaseHandle all client related enquiries with professionalism and discretionDeal with client requests and provide accurate and efficient resolution to them via phone, email and/or online portalAct as customer liaison when working with cross-functional teams to resolve customer requestsCommunicate patent related information efficiently to other Dennemeyer departments and customers globallyYour profile
Ideally Professional diploma or qualification in a related field (e.g., Commerce or Administration) or working experience in IP or a Customer Service orientated rolePositive and proactive attitude with the ability to adapt and learn quicklyAbility to work independently with limited supervision as well as in a team environmentExcellent organizational skills, able to prioritize work and meet tight deadlinesExcellent communication and problem-solving skillsClient orientated thinkingVery good command of MS Office (Outlook, Word, Excel, Power Point)Fluency in English and German is mandatory (written and spoken); other languages are considered as an assetJoin us and grow with us!
Develop and customize your long time career within a fast growing multinational companyEnjoy working in multicultural teams and contribute to a diverse and international working environmentOrganize your lifestyle with flexible working hoursTake the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processesCelebrate success together as one team at our various corporate eventsAttend a tailor-made onboarding program as well as individual training & development opportunitiesContribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment
